DCP Services, Inc.


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 Avaya is a global leader in business communications systems.

The company provides unified communications, contact centers, and related services to leading businesses and organizations around the world.  Companies of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.


Need a phone system? Not Sure what's right for your Business.  Let our Telephony staff help you make the right decision.  Avaya IP Office the all-in-one communications solution for growing businesses.

It’s amazing how responsive you become once you streamline your communications with Avaya IP Office. One receptionist easily handles calls for multiple offices. One administrator adjusts settings as needed from anywhere in your network. And one solution keeps your staff seamlessly connected and collaborating whether they’re in the office, on their mobiles or working online.

Key Business Benefits:


Avaya IP office V2 will support Nortel phones see below: 

  • 1100 Series: 1120E and 1140E plus Key Expansion Modules - Running in SIP Mode
  • 1200 Series: 1220 and 1230 plus both Key Expansion Modules - Running in SIP Mode
  • T7 Sereies: T7000, T7100, T7208, T7316;T7316e, T24 KIM
  • M7 Series: M7000, M7100, M7208, M7310, M7324
  • CAP (48 Button) - Central Answering Position
  • T7406, T7406E BXT Cordless Telephones

Be productive regardless of the location of your people by connecting your workforce:

From home, on the road, from a hotel room or abroad, and still have access to all features that would be available from the office desk.

Enhance your customer's experience:

Every missed call is a missed opportunity. IP Office provides a range of messaging and customer interaction solutions to ensure calls are never missed.

Reduce your costs:

IP Office can significantly lower costs with SIP trunk support, sophisticated conferencing, advanced mobility, your people can work anytime and anywhere.

Multiple systems can be networked together, providing IP benefits such as free inter-site calls, seamless feature integration, virtual agents and centralized voicemail, operator and management functionality.

Business continuity:

With IP Office, businesses can continue to provide service to customers and collaborate even in the event of unforeseen circumstances such as system failure and difficulties getting into the office.

Remember we are here to assist you with all of your telephony and IT needs. 

 Just call 800-863-1571 for assistance or Email your questions or requests to: service@dcpservices.com



Avaya IP Office,  BCM 50 450 , Partner , Merlin Magix
Nortel legacy BCM 50, 200, 400, Communications systems
 UCM 62XX series IP PBX
 Nortel/Norstar  CICS MICS  CallPilot   
CISCO Unified Communications
  SCHEDULE a Service Technician      Certified Technicians 

         WE Have Certified Technicians          Afffordable Rates!!  

Rapid  Dependable Response.  We Service All areas in: South Florida, Southwest Florida and Orlando.

 Major cities Include:  Jupiter, Palm Beach Gardens, West Palm, Palm Beach, Delray,  Boynton ,Wellington, Boca Raton, Pompano Beach, Fort Lauderdale, Hollywood,North Miami, Miami Beach, Miami.

 Major west coast cities Fort Myers, Sarasota, Naples, St. Petersburg, Tampa.